Dr. Yin Shanqing is a Senior Principal Human Factors Specialist at KK Women’s and Children’s Hospital (KKH), pioneering the application of human factors principles and methodologies toward healthcare research and solution-planning in Singapore. Prior to KKH, Dr Yin served as the nation’s first healthcare human factors specialist in Changi General Hospital (CGH) for 5 years. With over ten years of human factors exposure, Dr Yin’s journey has brought him through various domains such as aviation and process control. He has been involved in projects of varying scales, ranging from the development of user-friendly products and interfaces, to the design and refinement of large infrastructures. He has a PhD in Human Factors Engineering and a BSc in Psychology, and is also an FAA-certified private pilot.